When will my order ship?
Most of the year, orders placed by 3pm CST will ship the same day. Orders placed after 3pm CST will ship the next day. During busy times of the year all orders may ship the next day even if they are placed before 3pm CST.
We do not ship on weekends, so any orders placed over the weekend would ship on the next business day.
This applies to standard products only. There is a longer processing time for custom engraved products.
How much is the shipping cost?
Select products are FREE SHIPPING. This includes all socks, yarn, and few other products. For everything that does have a shipping charge, it is a flat rate $4.99 regardless of how much is ordered.
How long will it take to receive my order?
All orders ship directly from our building in Bloomington, Minnesota. The time it takes to receive your product depends on how far away you are from us. During normal times of the year, you can refer to the map below for an estimate. States that are close to us should receive their order within 1-3 business days after the order is shipped. States that are further away can expected 3-5 business days after the order is shipped. Shipping times could take longer in the holiday season as carriers become busier.
Can I pickup my order?
Yes, at checkout select the "pick-up" option for delivery and we should have your order ready for pick-up the next business day from when your order is placed. If you are in a hurry and you need to pick-up an order the same day that it is placed, please contact us ahead of time.